Yes, Customer Service has a Toll-Free phone number: (855) 645-4115. Please press 1 for Lawn & Garden Outdoor Power Equipment. 

Please note: If you press zero, you will be directed to a LawnMaster USA customer service team who has limited visibility of Canadian product information.

You can also contact us by Email. We answer most e-mails within 48 hours of receipt.

Visit the Where to Buy page for more information.

Replacement parts can be ordered by calling our Customer Service team at (866) 384-8432. To quickly assist you with the parts you need, please press 1 for Lawn & Garden Outdoor Power Equipment and have your product close by during your call.

Yes, replacement parts can be ordered by calling our Customer Service team at (866) 384-8432. To quickly assist you with the parts you need, please press 1 for Lawn & Garden Outdoor Power Equipment and have your product close by during your call.

Please visit the Warranty page for more information.

No. Registration is not required for a valid warranty, but it helps us provide you with better service in the future. However, please keep proof of purchase or receipt for Warranty purposes. Please visit the Warranty page for more information.

The model number is located on the retail carton, on the cover of the Operator’s Manual and on the data label that is on the tool.

Please refer to the Operator's Manual and if you still have questions please call customer service at (866) 384-8432 or email cleva@dixiesales.com.

Yes. Refer to the Operator's Manual for the replacement line size and instructions for winding new line onto the spool.

Run times may vary depending on environmental and operational conditions.

Please visit the Service Centers page or call customer service at (866) 384-8432 for your nearest service center.